Refund and Returns Policy
Return & Exchange Policy for Tearbird.com
At Tearbird, we aim to provide you with the best shopping experience. We understand that there may be occasions when you need to return or exchange a product. Please read our return and exchange policy carefully:
1. Returns:
1.1 Eligibility: You may be eligible for a return if you receive a product that is damaged, defective, or significantly different from what you ordered.
1.2 Return Period: You must initiate a return request within 1 days from the date of receiving the product.
1.3 Return Process:
- To request a return, please call +91 8287814009.
- Please ensure that the product is in its original condition, including packaging, tags, and any accompanying materials.
1.4 Refund: Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 15 business days.
2. Exchanges:
2.1 Eligibility: We offer exchanges for products that are damaged, defective, or significantly different from what you ordered.
2.2 Exchange Process:
- To request an exchange, please call +91 8287814009.
- The exchanged product will be shipped to you after we receive and inspect the returned product.
3. Non-Eligible Items:
- Personalized or customized items may not be eligible for returns or exchanges unless they are damaged or defective.
4. Contact Us:
If you have any questions about our return and exchange policy or need assistance with returning a product or initiating an exchange, please contact our customer support team at info@tearbird or +91 8287814009.